- Don't spend days and days writing your own- the hard work is all done for you!
- Tenants will also be impressed with your professionalism by supplying them with such a comprehensive manual!
- Email the tenant handbook to newly accepted tenants as an attachment, as soon as their tenancy is confirmed!
- You will be hard pressed to find a more detailed tenant handbook anywhere!
- Impress prospective landlords on the depth you go to educate their new tenant on right expectations!
Download a Sample of the Tenant Handbook Now!
For a complete list of all contents- download the free 22 page sample (sample from the complete 42 page tenant handbook).
This tenant handbook represents years of our in-depth experience in dealing with tenants, and it is designed in such a way as to educate tenants on right expectations and avoid many common disputes that property managers struggle with on a regular basis.
Tenants have no more excuses as just about every problem is explained, in detail together with a range of 'real life' property management photos, cementing right expectations upfront!
Comprehensive contents include:
- Detailed instructions regarding the tenancy induction appointment
- Specific strict emergency repair criteria
- Comprehensive zero tolerance rent control policy
- 49 key expectations regarding maintaining the condition of the property
- 20 water saving tips to every part of the property
- 14 power saving tips, and also detailed safety tips
- 3 page/43 point vacating checklist
- Use of a number of key 'live photos' illustrating concerns
Download a Sample of the Tenant Handbook Now!
For a complete list of all contents- download the free 22 page sample (sample from the complete 42 page tenant handbook).
Here is what another agent had to say recently:
"The Property
Owner’s Handbook and Tenant Handbook has been invaluable not only as an
educational tool, but also to win over new business.
A number of times
we have been able to refer current clients and tenants back to the
handbooks in key operational areas, resolving disputes and potential
conflict quickly.
Further, when
presenting to prospective clients not only are they impressed with the
Property Owner’s Handbook, but also the Tenant Handbook because they
know that if they sign up with us, they can see the level and depth of
education their tenant will receive should they place their business
with us.
It makes it real easy to get the business as ‘the obvious
choice’ over other competitors who only use discounting as a point of
difference.” Joe Iemma- Director and Senior Property Manager, Doyle and Spillane Real Estate- Dee Why, NSW
“Our prospective landlords were all very impressed with our tenant handbook, as it was informative and covered every aspect of renting to a tenant, but it also helped them to understand their obligations as landlords a lot better!” Josie Meadowcroft- Department Manager- Henzell’s Agency- Caloundra QLD
“The two handbooks have been a huge success for our
company in winning new business over other companies! Both the Property
Owner’s Handbook and the Tenant Handbook have been a great point of
difference for us with Landlords and Tenants alike.
The biggest
difference in the listing presentation is that Landlords clearly see the
benefit of our Property Owner’s Handbook for them, but also they are
clearly impressed when they see the Tenant Handbook, as it says how well
we look after our tenants. Tenants are also impressed with the useful
tips and information they get in the Tenant Handbook when they are
inducted.”
Norm Honey- Property Management Director, Independent Property Group,
Canberra ACT. Australia’s most nationally awarded property management
department (REIA).
Click here for the Property Owner's Handbook
How will I receive my downloadable MS Word Handbook?
Step One- Once you press the button 'Submit order' in your shopping cart, you will be taken to a page showing an invoice - Status Pending. At the same time our system will email you out a copy of the invoice that is on-screen.
Paying By Cheque or EFT Instead?- You will also have a choice to pay by Cheque (Australian Cheques only please) or by EFT (Electronic Funds Transfer). Please then post your cheque with a copy of the invoice received when you placed your order, or use our bank account details on the tax invoice to pay by EFT. Please note that if you are paying EFT outside of Australia, please also ensure that you pay in addition bank fees incurred (payable to your bank) to place an international EFT payment.
Step Two- Once your payment has been successfully transacted (Click on the button 'Click to Pay Now with Credit Card' to initiate the payment process) our orders department will mark your transaction as approved, once we have received notification from the merchant company who processing the payment (this is done usually within 2 business days)
Step Three- After 2 business days you will then receive a second email notifying you of a website link, on which you will then be able to download your Property Owner's Handbook MS Word file, together with a 'Guide to using the Handbook'. This is once your payment has been confirmed and received.
For any queries- please email darren@darrenhunter.com
LPMA and LPMNZ Members- you are entitled to either a 15% or
30% discount on all our products- please contact us first before
purchasing by emailing us at darren@darrenhunter.com
Click
here for more information regarding the Leading Property Managers of
Australia- LPMA
Click
here for more information regarding the Leading Property Managers of New
Zealand- LPMNZ
