In 60 fast paced, fun minutes Bob Walters will reveal:
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The latest customer service programmes that are not only winning new business from the competition but also creating long term, highly loyal clients
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How “self service” is now good service using the latest technology
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How to not only keep the clients you have, but to have them singing your praises everywhere they go.
This CD set contains the following:
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Over an hour of audio
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A PDF containing a workbook from the ‘live’ seminar.
To gain the best results from this CD set, print out the workbook and refer to it as you listen to the audio.
Don't
delay in making a difference today to your department!
Act NOW and listen to this audio in your
car or download to your ipod!
Audio and Data CD- 60 minutes of audio, plus PDF Booklet