Drought proof your business and strengthen your client relationships

• Promote a strong point of difference to new clients with your own written customer service standards
• Be informed where to improve your service with an extensive variety of customer service surveys
• Impress your new clients with choice by promoting different fee packages, instead of one set fee structure
• Expose your new property managers to our step-by-step exhaustive guide in how to handle effectively just about every repair that could possibly happen in a property
• Get an edge over your competitors with our library of customer service strategies and scripts

Featuring:

• Sample Customer Service Standards
• A Customer Service Audit of your business
• Customer Service Surveys
• Secret Shopper Checklists
• A Complaint Handling System
• Dozens of General Customer Service Strategies
• Customer Service Scripts.

Price: AUD$395 (Data CD)

Click Here - Sample 'How To Lease Your Property Faster'

Click Here - Sample Landlord's Checklist For Selecting A Property Manager

Click Here - Download Order Form