Darren Hunter Property Management Training
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Fee and Income Maximisation
Twenty property management fees charged across Australia
Increase your fees and income- team training
Profitability partnerships - rise to an extra level of effectiveness!
Business Performance Health Check
General Business Performance Health Check
Growth and Profitability Business Performance Health Check
Time and Efficiency Business Performance Health Check
Conference Speaking
Group Seminars and Team Workshops
In office rent roll growth training
Complete property management training menu
Property manager group training
Rent roll growth
Win the business everytime
Property management nuts and bolts
Mastering routine inspections
Mastering effective rent control
Managing repairs and tradespeople
Mastering repairs and maintenance
Effective tenant selection strategies
Effective tenant induction and education
Property manager hot topics
Overcoming common mistakes and problems
Effective risk management
Mastering conflict management
Managing dangerous situations
Mastering in the top 10%
Overcoming PM stress and burnout
Master your time and take control
Mastering Effective Communication
Business development growth and topics
Win the Business Everytime
Winning Scripts That Really Work
Principal and manager group training
The five essential rent roll keys
Making more rent roll profit
Effective recruiting techniques
Complete rent roll business strategy
What's happening with property management fees?
Winning scripts that really work
Mastering effective communication
Articles and Knowledge Library
Recruitment and staff retention
Why property managers burnout
Ten power keys to recruiting property managers (part one)
Ten power keys to recruiting property managers (part two)
Experience does not equal competence
Eight irrefutable attributes of a property manager
7 reasons why property managers leave
Property Manager hot topics
Best practice
Poaching and stealing another agent's business
Tenant qualification-have you done it right?
Using the power of expectation for tenancy success
Ten power keys to tenant induction
Ten big mistakes property manager make (part one)
Ten big mistakes property manager make (part two)
Fifteen induction points for your tradespeople (part one)
Fifteen induction points for your tradespeople (part two)
Fifteen effective ways to use SMS in property management (part one)
Fifteen effective ways to use SMS in property management (part two)
43 tips to renting property in a high vacancy market
Safety issues
Property manager safety in extreme situations
Ten essential safety tips (part one)
Ten essential safety tips (part two)
General issues
Bad attitude = bad performing property manager
The heat is on! Air-condiioners
Top ten tips to handling really difficult situations (part one)
Top ten tips to handling really difficult situations (part two)
Ten things property investors wished PMs would know! (part one)
Ten things property investors wished PMs would know! (part two)
Top fourteen reasons why landlords terminate management (part one)
Top fourteen reasons why landlords terminate management (part two)
Ten big communication complaints from landlord clients
Resolving and avoiding conflict
I won't pay my water bill
My carpets don't need cleaning!
The warning signs of a bad landlord
Ten power keys to dealing with conflict (part one)
Ten power keys to dealing with conflict (part two)
Better mental health
Worry and property managers
Ten power keys to overcoming burnout!
Seven effective keys to overcoming being overwhelmed
Case studies
This tenant eviction story holds some key lessons!
'What a Photo' series
You won't want this on your roof!
Vacant property trashed- and painted!!
Guess the problem in the photo
Every property manager's nightmare!
Guess what is nesting in the roof space
Look at what this PM found at a drug bust
Tenant hoarding- what would you do?
A sticky mess
What little dogs can do inside a rental property
This should only happen in a cave!
Zero tolerance rent control
Your regular late rent payers do not have a money problem!
I won't pay my rent because…
Getting ready for rent arrears bushfire season!
Ten power keys to zero tolerance rent control
The coming rent arrears storm
Eight hot 'serial offender' rent control SMS texts
Time management
You must choose to remember nothing!
Top ten time management tips (part one)
Top ten time management tips (part two)
Daily task manager free tool
Power keys to appointment control (part one)
Power keys to appointment control (part two)
Principals and department managers
Ten good reasons to avoid bad landlords (part one)
Ten good reasons to avoid bad landlords (part two)
Your rental department- an investment well worth it!
Top ten common mistakes principals make (part one)
Top ten common mistakes principals make (part two)
Keys to avoiding employee fraud (part one)
Keys to avoiding employee fraud (part two)
The biggest department killer
What makes a great department
How to tell if your competitor is just a paper tiger
The best rental department in Australia
Business performance health check tips
Office no cash policy
Reducing the erosion factor - property type review
System security - avoiding the 'F' word - fraud!
Where is your growth coming from?
Importance of file notes
Calculating rent arrears
The importance of systemisation
Are your fees compromised?
Cross checking your bonds
Department reporting and accountability
Check out your management fees
Facebook tips for business
Social media tips
Eleven different landlord types that will make or break your rent roll! (part one)
Eleven different landlord types that will make or break your rent roll! (part two)
Four steps to calm the chaos in your rent roll
Why having discount fees is bad business!
Success and personal development
Excellence is an attitude
Overcoming procrastination
Darren's recommended book list
The greatest property manager in town
First impression
Training is a complete waste of time
Resolving problem solving
Failure - the pathway to success!
Embrace the power of change
The small poppy syndrome
Rent roll growth
Rent roll growth tips
Tip - make the most of your window display
Tip - selling inverstment properties to current clients
Tip - get contacts from salespeople
Tip - tenancy application references
Tip - evening calls to your current clients
Tip - referral alliances
Rent roll growth article
Top ten ways to beat fee discount requests (part one)
Top ten ways to beat fee discount requests (part two)
Ten powerful points of difference
How to get more business using the power of perception
A great new point of difference
Why most rent rolls don't grow
Ten power keys to winning the business
Ten keys to building trust- the essential transaction ingredient
Video expertise library
PM video tips
Tip - how to devolop the client care factor
Tip - how to beat becoming overwhelmed in PM
Tip - effectively fixing mistakes and stuff ups
Tip - reducing the phone call interruptions
Tip - avoiding conflict with the right expectations
Tip - how to keep your landlord client when the property is vacant
Big mistakes when increasing fees
Big mistake one - not pushing through the fear barrier
Big mistake two - not charging enough
Big mistake three - under-estimating ancillary fees
Boosting income and profitability articles
Eight hard-hitting pitfalls with cheap fees (part one)
Eight hard-hitting pitfalls with cheap fees (part two)
Five times faster profit than rent roll growth
Five ways to make more from your rent roll right now!
Top fifteen fees charged in Australia (part one)
Top fifteen fees charged in Australia (part two)
Top ten biggest mistakes when charging fees (part one)
Top ten biggest mistakes when charging fees (part two)
Eight great ways to boost department income (part one)
Eight great ways to boost department income (part two)
Why cheap fees means poor service
How to double your profit margin
Eight powerful new business benchmark strategies
Eight rock solid reason why increasing income works
Why increasing income is better than rent roll growth!
Why increasing fees works
The ten pillars of profitability
Why discounting fees does not work - promotional discounting
Why discounting fees does not work - listing presentation
Why property managers discount fees
How to justify your fees series
The lease renewal fee (part one)
The lease renewal fee (part two)
How to justify a better internet marketing fee (part one)
How to justify a better internet marketing fee (part two)
The eleven profit laws on fees (part one)
The eleven profit laws on fees (part two)
The answer to the fee problem
Facebook posts and competitions
Best rent arrears text - May 2013 Facebook competition
June Facebook competition - winning scripts #1
Ten funny (and weird) things tenants say about repairs
Tenants say the funniest things about not paying rent!
Could you rent this property to the right tenant?
What property managers want… from an employer!
Top ten fees you can only wish you could charge your landlords and tenants!
The ten best rent arrears excuses
Ten weird and funny things property managers have experienced
14 different ways to respond to: "but the other agent will charge much less!"
30 crazy, stupid and best late rent excuses!
You know it’s a sales focussed real estate business when…
You know it’s a bad tenancy application when…
12 ways to answer "But the other agent will get me a much higher rent!"
23 Things You Wished Tradespeople did Differently!
Property investor articles
Repairs and maintenance or capital improvements?
Depreciation: an investor profile
Boost a property investor’s cash flow on settlement
Make an Online Credit Card Payment
BWT Human Resources Pack
Recruit the Best Property Manager in Town - Audio CD Pack
The Property Owner's Handbook
Tenant Handbook
Tradesperson's Handbook
Personal and Business Success
The Greatest PM in Town
Average to Great in Property Management
Customer Services
Maintaining Client Loyalty-Audio CD Pack
BWT Customer Services Pack
Profitability / Increasing Income
Ten Powerful Profit Strategies
Making More Money-Audio CD Pack
LPMA Growing Your Rent Roll Profitability
BWT Business Control Pack
Rent Control
Zero Tolerance Rent Control-Audio CD Pack
Rent Roll Growth
Win the Business Everytime!-Audio CD Pack
BWT Business Development Pack
Bob The Rent Roll Builder-DVD Seminar Pack
Rent Roll Growth Master Class
LPMA Growing a 21st Century PM Business
Maximising Rent Roll Value
Overcoming Discounting
Rent Roll Purchase/Sale
BWT Rent Roll Sale/Purchace Pack
The Complete Bob Walters System
BWT Systemisation Pack
Time Management
BWT Time Management Pack
LPMA Survive, Thrive and Avoid the Mental Asylum
Top Time and Stress Management Keys
Package Deals
Advanced Performer Pack
Business Owner Pack
Nuts and Bolts Pack
PM Profit Pack
Rent Roll Growth Pack
PM Nuts and Bolts
BWT 123
Overcoming Common Mistakes
MP3 Audio
Overcoming Common Mistakes MP3
Ten Powerful Profit Strategies MP3
The Greatest Property Manager in Town MP3
Win The Business Every Time MP3
Zero Tolerance Rent Control MP3
Top Time and Stress Management Keys MP3
Recruit the Best Property Manager in Town MP3
Effective Communication
darrenhunter.com audio cds
darrenhunter.com mp3
About/Contact Us
Contact us
Darren's profile
About BWT
What others say

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Thinking about improving and increasing  

your fees?

Here is what some agents have said...


What others have also said....

"Under Darren's guidance and advice, we increased our fees and overall income very successfully. The result was that our profit margin grew by another 50% overnight. Normally we would have had to grow another 50% more properties to get the same result, but it was all done with the business we already had, without rent roll growth required." Daren Morris- Principal, LJ Hooker Golden Grove and LJ Hooker Salisbury.

“We have successfully increased our total fee income per property by 23%, and only lost 3 properties from 210 properties fee maximised. Best of all, we have now developed a new profitability mindset towards our rental department
” Chris Tsokos- Director of Tsokos Property, Subiaco, Perth WA.

"We found the process of increasing our fees successful with current clients and out of about 50 properties increased, we negotiated with about 5 owners and lost one property through the process. Further, we were able to immediately get our improved fee structure with new clients, after Darren's training." Regina Gray- Rent Guru, Beenleigh QLD.

“During a profitability partnership with Darren, we have considerably increased our fees and profitability successfully. Our team have also grown in confidence in attaining a new and higher level of fees, but also they have developed a profitability mindset to focussing on quality business, instead of ‘all business’.”  Glynn Busson- Principal, Quinn Real Estate Canning Vale, Perth WA.

“Using Darren Hunter’s fee maximisation strategies we effectively increased our total department income by 21.7%” Catherine Adams- Office Manager, Elders Real Estate Gawler SA

“Over the last 18 months Darren has worked with us in a ‘profitability partnership’. During this time, our profit margin was increased to such an extent that to get the same profit margin results by rent roll growth only, we would have had to double our property numbers. All this was done without increasing our rent roll size or workload.” Garrick McCamey- Principal, MResidential- South Perth, WA.

“In just a few months, using Darren’s strategies and training we were able to increase our total monthly fee income by an extra 20%, without growing our rent roll” Bernie Kroczek- Principal, Bernie Kroczek Real Estate- Mt Hawthorn, WA.

“We implemented a successful fee maximisation campaign using Darren’s strategies, and in all about 700- 800 landlords had fee increases. The campaign was very successful, and we lost only a very small handful of clients. We found the process to be well worth it, and financially very rewarding.”   Howard Morley- Principal, Auckland Property Management, New Zealand. 

"With Darren’s fee maximisation strategies we were able to successfully add a routine inspection fee, lease renewal fee and end of financial year statement fee, as well as increase our management fees. With the total campaign results we increased our total income overall by 30%!” David Spinks- Professionals Killarney Vale, NSW

"We increased our total fee income by approx 25% in 8 weeks without adding any more properties or workload, using Darren's fee maximisation strategies" Michael and John Kemsley- Principals, Professionals Executive Coastal, WA 

“Using Darren’s profitability strategies we successfully increased and added fees with 270 properties, without any loss of business whatsoever!”  John Brandenburg- Principal, Ray White Kalbarri- Kalbarri WA

“We have over the last 9 months maximised our fees only to approx. 25% of our portfolio, and have increased our profit margin by an extra 45% using Darren’s training, tools and strategies” Steve Garsed- Managing Director, Collie and Tierney First National- Mildura, VIC


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